Tenant Services

Friendship Care and Housing helps people live fuller lives. Our homes and support meet individual needs and create better neighbourhoods to live in.

We do this by delivering housing management services to our existing tenants. We allocate new homes in partnership with local lettings partners. For example we help people maintain their tenancies by providing interventions to ensure that once someone has a home they are able to live their for as long as they wish.

Our services to tenants include letting properties, monitoring new tenancies, rent and service charge collection, looking after neighbourhoods and dealing with antisocial behaviour.

We work with customers to monitor the services that we deliver and to review and develop improvements and future services.