Rent Account Statements

A statement showing all the charges, payments and any Housing Benefit you have received will be sent to you four times every year or on request.

When you get your statement you should check that all your payments have been recorded and that your balance is correct (a balance is the amount left to pay). Payments made after the statement date will not show until your next statement.

If your rent account is in credit you may be able to have this money refunded back to you. Please contact us for further information.

If you do not agree with any record of payments or you have any difficulties understanding your statement you should contact us immediately.