Support Services

Our support services meet different types and degree of needs.  These can be moderate dependency supported housing schemes to occasional visits – perhaps just once a month – to make sure individuals living independently or ok.

At Friendship, we promise that all our residents and service users have individual needs.  So we can support people effectively, our services have been developed to support six client groups which may overlap.  These include learning disabilities; mental health; women escaping domestic violence; young people; older people; and general support for our tenants.

To meet these needs, we offer two types of support which are designed around the individual needs of the service user.  Community-based services work with individuals who live in their own home, and accommodation-based services provide a home as well as support.

Regardless of where the support is delivered, or to which client group, our support services all provide housing related support.  The funding for these services is via a government grant called ‘Supporting People’

The purpose of this grant is to enable vulnerable people to establish and maintain tenancies and take a full part in their communities.  This means there are tasks which are eligible under Supporting People and some which are not.  The support we can deliver must contribute to the sustaining of a person’s tenancy.

Some of our services are culturally-dedicated.  This means they have been carefully designed to be sensitive to the culture and background of a particular ethnic group.  For example, we run a mental health support service in Sandwell specifically for Asian people experiencing mental ill-health.  The approach, languages, leisure and social activities all reflect this background.

To find out more about the rewarding jobs in support services, click here.

To enquire about referring yourself or family member, friend or client to our support service, send us a message here.